Update SASSA banking details on time if you have moved to another bank to receive the SASSA R370 grant on time. Today, you can learn how to change banking details for SASSA, which is described step by step. Sometimes, people update their mobile numbers, change banking channels, and others must update their banking options.
So, Beneficiaries who need SASSA change banking details for r350 can do so through official SASSA channels to avoid payment disruptions.
- STEP 1: Everyone needs SASSA banking details link srd.sassa.gov.za Banking Details.
- STEP 2: Choose any single option: “South African ID Holder and Asylum Seekers and Special Permit Holders”.
- STEP 3: Scroll down to the “How do I change my banking details” section. Further, click on the proceed option.
- STEP 4: Input your South African ID number in the provided field.
- STEP 5: A 6-digit One-Time PIN (Sassa OTP) will be sent to your registered cellphone number, and verify it.
- STEP 6: After verification, you’ll receive a secure link via SMS and update your banking details.
Note: If you do not receive the Link via SMS, then you need to take the SASSA Contact Number and dial. Share their problem, and hopefully it will be resolved.
Verification Time Required
After updating your banking information, SASSA management requires 8 to 10 working days to verify all the details.
At the time of the SASSA SRD banking details update, please enter the information carefully to ensure a smooth and timely payment.
Steps to Verify Your ID
For everyone who beneficiary of SASSA, when they log in web portal, they first need to prove their identity and then enter in portal.
So, at the time of login, two different options show on screen, which are “asylum seekers” and “South African citizens”.
Asylum seekers and special permit:
If you are an asylum seeker, then you need to provide Passport ID, Phone Number, and File number for identification. Asylum seeker can not attach their bank account because they are not eligible, as well they can receive their Sassa R370 Grant via Pick and Pay points.
South African citizens
For the residents of South Africa, you will provide your South African ID and registered mobile number for identification. On your cell phone, the web link will be received via SMS, and you need to click and enter it. Update banking details according to their need.
How to Update Your Account
After completing the process of verification, when you open the web link which received in the message box, it will ask you to choose a payment method.
If you are interested in receiving Sassa payment via bank account, then you need to provide the given information. After verifying all existing SASSA will send your grant to your bank account.
- Select your bank name.
- Enter your account number.
- Provide the branch code.
- Specify the account type (savings or cheque).
- Agree to the terms and conditions.
- Submit the updated details.
Sometimes people are interested in taking a grant amount in Cash, then pick below other payment option below and give all the required information.
- Choose a payment option (e.g., Cash Send via Pick n Pay, Moya App, Boxer, Shoprite, Checkers, Usave).
- Agree to the terms and conditions.
- Submit your updated payment preference.
SASSA Bank Verification Errors
SASSA often shows vague or technical errors. Here’s what they mean:
| Error Message | Meaning |
|---|---|
| Bank verification failed | Your bank account name doesn’t match your ID |
| Verification pending | Still under processing, wait 3–7 working days |
| Account not found | The account number is wrong or closed |
| Incorrect bank name |
Bank code mismatch, possibly selected the wrong bank |
Why SASSA Bank Verification Fails
- Name mismatch
- Account in another person’s name
- Closed or inactive account
- Wrong account type
- Invalid branch or bank code
- Bank system delay
Name mismatch
- Your name on the bank account must exactly match the name on your South African ID.
- Even small differences like spelling errors, initials, or nicknames can cause the verification to fail.
- Always double-check your name spelling with the bank and SASSA records.
Account in another person’s name
- SASSA only processes payments to bank accounts that belong to the grant applicant.
- If you use someone else’s account (like a parent or spouse), the system will automatically reject the verification. Open a personal account in your name to proceed.
Closed or inactive account
- If the bank account you provided has been closed or hasn’t been used for a long time, it may be marked as inactive.
- SASSA cannot transfer funds to such accounts.
- Make sure your bank account is active and ready to receive payments.
Wrong account type
- Some grant applicants mistakenly provide business, joint, or company accounts instead of personal cheque or savings accounts.
- SASSA requires a personal account under your name.
- Using an unsupported account type results in automatic failure.
Invalid Branch or Bank Code
- Entering the wrong branch or bank code can prevent your account from being recognized. Today, change banking details.
- This happens often when selecting a bank manually or copying numbers incorrectly.
- Use official bank codes to ensure SASSA sends verification to the correct institution.
Bank system delay
- Even if your information is correct, some banks take longer to confirm your account with SASSA due to internal delays.
- This is common with high volumes or system downtime.
- All you can do is wait a few days and monitor your status online.
Alternative Methods to Update srd.sassa.gov.za Banking Details
If you prefer not to update banking details online, you can use alternative methods:
In-Person Updates at a SASSA Office
- Visit the nearest SASSA office with the following documents:
- ID document
- Proof of bank account ownership (e.g., bank statement)
Updating Banking Details via the Post Office
- Beneficiaries can opt to receive payments via the South African Post Office.
- This method may require additional verification steps.
Important Considerations
- The bank account must be registered in the beneficiary’s name; SASSA will not process payments to third-party accounts.
- Keep your contact information updated to receive OTPs and notifications promptly.
- Regularly monitor your SASSA status to confirm that changes have been implemented successfully.
Precautions and Security Measures
To avoid fraud and scams, follow these security tips:
- Only use official SASSA channels (website or in-person visits) to update srd.sassa.gov.za Banking Details.
- Do not share your personal or banking information with unauthorized individuals.
- Be cautious of phishing attempts; SASSA will never request sensitive information via unsolicited emails, SMS, or phone calls.
Ensuring that your srd.sassa.gov.za Banking Details are up to date is crucial for receiving your SASSA SRD R370 grant without delays. Whether you choose to update your details online, in person, or through the Post Office, always ensure that your information is accurate and secure.
How often can I change my banking details?
Beneficiaries are typically allowed to update their banking details once every three months.
What should I do if I don’t receive the OTP?
Ensure your registered cellphone number is active and has network coverage.
If issues persist, contact SASSA support for assistance.
Can I use someone else’s bank account to receive my grant?
No, the bank account must be in the beneficiary's name to prevent fraud and comply with SASSA regulations.
How will I know if my banking details have been successfully updated?
You will receive a confirmation message from SASSA.
You can verify the update by checking your grant payment status online.
Table of Contents
Change banking account number
Hi. I have a problem with my SASSA account it shows the issue as awaiting application so I don’t know what to do. Kindly advice if can I reapply for other grant?
Help me to change my R350 to bank
Yes
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Help me to change my R370 to bank
how can i change my number of account