You can do a SASSA status check online to see whether your SRD R350 grant application is approved, pending, declined, or paid. First SASSA Login portal and your SASSA application status shows the current stage of your grant request, payment verification, and banking confirmation. This page explains all official SASSA status check methods, what each status means, how often updates happen, and what steps you should take if your status is delayed or declined.
What is the SASSA Status Check?
A SASSA status check allows applicants to track the progress of their Social Relief of Distress (SRD) R350 grant application. It shows whether SASSA has approved your grant, is still reviewing your details, or has declined the application due to eligibility checks.
Your SASSA status is not permanent. It may change every month based on income verification, identity confirmation, and banking validation. Checking your status regularly helps you understand whether your grant is moving forward or requires action.
There are two important types of SASSA status:
Application status – whether your SRD application meets eligibility requirements
Payment status – whether your approved grant has been scheduled or paid
Understanding both is essential to avoid missed payments.
Check SASSA Status Using ID Number
This is the most commonly used SASSA status check method. Step 1: Visit the Official SASSA SRD Website Step 2: Enter Your South African ID Number Step 3: Provide the Phone Number Used During Application Step 4: Verify Using One-Time PIN (OTP) You can read detailed article on how to check SASSA status online via ID Number.
SASSA Status Check on SRD Website
The SRD portal is the main platform for checking monthly grant decisions. You can use this method to:
Confirm approval or decline
See monthly payment updates
Track reconsideration outcomes
Applicants should check the status via the website at least once a month because status results are updated per payment cycle.
SASSA Status Check via WhatsApp
SASSA offers a WhatsApp service for applicants who struggle with website access. How it works:
Save the official SASSA WhatsApp number
Send a message saying “SASSA”
Follow automated prompts
Enter your ID number and phone number
This method is useful during high-traffic periods when the SRD website is slow. Moreover, step by step method describe to look current status via WhatsApp.
SASSA Status Check Using USSD Code
Applicants without internet access can check SASSA status using a USSD code. USSD advantages:
Works on basic phones
No data required
Quick status response
However, USSD results may be limited and sometimes delayed during peak periods. In addition, people can get a detailed article on how to find status via USSD Code, which has been described step by step.
Check SASSA Status Using Phone Number
Your phone number plays a critical role in SASSA verification. You can use your phone number to:
Receive OTP verification codes
Confirm identity during status checks
Track payment notifications
Step-by-step guide to find Srd status via phone number description. If you have changed your phone number since applying, you must update it through official SASSA channels to avoid verification failure.
SASSA Status Check for R370 Payment Dates 2025
Sassa officially issued R350 payment dates, which are 2 Dec for Old Persons, 3 Dec for Disabled, and 4th Dec for Child Grant. On these dates grant amount will be handed over to the eligible person as well as credited into sassa beneficiary’s account holder.
Month
May 2025
Older Person Grant
2 December 2025
Disability Grant
3 December 2025
Children’s Grant
4 December 2025
Upcoming Months Dates
Grant Month
Older Person Grant
Disability Grant
Children’s Grant
July 2025
2 July 2025
3 July 2025
4 July 2025
August 2025
5 August 2025
6 August 2025
7 August 2025
September 2025
2 Sep 2025
3 Sep 2025
4 Sep 2025
October 2025
2 October 2025
3 October 2025
6 October 2025
November 2025
4 November 2025
5 November 2025
6 November 2025
December 2025
2 December 2025
3 December 2025
4 December 2025
SRD R370 Payment Dates for December
SASSA SRD R370 Payment dates for August 2025 have been issued, which are 24 Dec to 30 Dec 2025. On these days, SASSA will transfer the amount into your account.
Grant
Payment Dates
Sassa R370
24 Dec to 30 Dec 2025
The Social Relief of Distress (SRD) grant has been extended till March 2026, and the Government of South Africa allocated R35.2 billion only for this purpose.
Now, everyone can track their application status of Sassa SRD R370 Grant, but when it shows a result, then people do not know about the meaning of status like Pending, Declined, Rejected and etc.
If you have submitted a Sassa grant application but it has been rejected by Sassa, then you have the right to submit an appeal. Its complete process is given and described below.
The first option is to submit the SASSA Grant appeal online via the official page, and the 2nd option is to submit the appeal physically by visiting the nearest SASSA office.
Provide this info
ID Number
Application Details
Reason for Appeal
Before submitting, Sassa Appeal must ensure you have entered the right information.
Again Sassa administration will review your appeal and check all information again. It can take around 30 to 90 days, but it depends on your appeal. Further, you can look appeal status.
If Sassa management approves your R350 Grant appeal, then it will issue payment accordingly to their schedule. But if your application is rejected again, then you will need to seek further assistance.
Available Methods to Apply for SASSA Grants
Sassa offers different platforms to submit an online application form, and its process is too simple. People can apply.
Online
Via Local Office
After submitting an application, the Sassa administration verifies all details deeply, like eligibility, documents, and other things. The basic purpose of this verification is to ensure the credibility of the applicant.
What to Do if SASSA Approval Doesn’t Lead to Payment?
Sassa approved the application, but still, the payment has not been issued. Then you need to wait more because they approve the application timely but send the amount according to a payment schedule.
Moreover, if Sassa issued the payment schedule but the grant amount has not been deposited into your account. So, immediately change banking details and verify again. Sometimes people give wrong info, then Sassa is pending your grant amount. If your banking details are wrong or incorrect, then you need to update them again via the Sassa portal and the Sassa office.
After updating all banking info, if you still have not received the amount, then you need to visit the nearest Sassa office as well as contact on Sassa helpline. It will resolve your issues.
Why Does Delay Occur in Grant Payments?
If your Sassa grant is approved, then the process of payment will be finalized in 7 to 14 days. However, there is no fixed time frame, and delays can sometimes occur.
If your payment is delayed, SASSA advises beneficiaries to wait, as minor delays are common. Several factors can cause these delays, including:
Technical Issues”
Payment systems may experience temporary glitches, causing a delay in transactions.
Verification Process
SASSA may need to verify beneficiary details, which can take extra time, especially if there are discrepancies.
Administrative Delays
Sometimes, processing and updating beneficiary information may take longer than expected.
High Volume of Applications
When SASSA receives a large number of applications, payment processing may slow down.
Public Holidays & Weekends
Payments might be delayed if they coincide with non-working days.
SASSA works to process payments as quickly as possible. If your grant is delayed beyond 5 days after the expected date, you can contact SASSA at 0800 60 10 11 for assistance.
What Happened After Application?
Once if you submit the SASSA application srd then SASSA will start the verification process. This is called SASSA Verification and Validation.
SASSA Administration will verify Name, Surname, and ID Number from the Department of Home Affairs.
ID numbers will be cross-checked with databases from UIF (Unemployment Insurance Fund), SARS (South
African Revenue Service), and NSFAS (National Student Financial Aid Scheme).
After the verification process is completed, you will receive a notification.
The notification will inform you if your application was approved or declined.
The notification will include a reason for the approval or decline of the application.
Your R350 application status check online can also be checked by calling SASSA at 0800 60 10 11 and following the prompts.
Where and How to Get Paid?
1. Bank Transfer
Your payment goes directly into your bank account.
Supported banks: ABSA, Capitec, FNB, Nedbank, Standard Bank, TymeBank, Investec, African Bank.
2. Cash Send Services
Receive money via mobile transfers at selected ATMs.
Make sure your phone number is registered with your bank.
3. Retail Stores
Collect your payment at Shoprite, Pick n Pay, Boxer, Checkers, or USave.
4. Post Office (For SASSA Black Card Holders Only)
Available at limited locations.
Not available for new SRD grant recipients.
SASSA SRD Balance Check
The grant money remains available until you are ready to access it. Recipients can choose from various payment methods, including personal bank accounts, SASSA gold cards, or cash collection points. Once your SASSA application is approved and paid, you can easily monitor your funds using the steps below.
Via Cellphone
You can dial *120*3210# on your cellphone
Make sure you follow the prompts
(If this USSD method does not work, follow Step 2.)
Or you may try this method.
Net1 Financial Services branches are located throughout the country
Access your online banking account
Using the mobile banking app
You can make a mobile banking transaction by dialing *120*3737# and following the prompts
Citizens are also eligible to perform a Sassa Old Age Grant balance check through various accessible channels, ensuring transparency and ease of monitoring.
Using the Moya App
Download the Moya App from your app store (available for Android).
Create an account or log in if you already have one.
Navigate to the SASSA Balance Inquiry section within the app.
Follow the on-screen prompts to view your balance.
SMS Balance Inquiry
Compose a new message: Type “BALANCE” followed by your ID number and SASSA card number, separated by spaces.
Send to 32249.
Receive your balance via SMS.
Lost or Stolen SASSA Card?
If your SASSA Card is lost, stolen, or damaged, then you need to immediately report to the SASSA office. Further, it will provide a process or method to replace the cards without delays.
To replace your card, first report the loss by contacting Postbank or visiting your nearest SASSA office or Post Office. This will help secure your account and block any fraudulent transactions.
People can exchange their old gold SASSA Card for the post bank card which is Feb 28 to March 20.
SASSA Reconsideration Request
During the application process, SASSA conducts a double check of an applicant’s personal information and income status to determine if the applicant is vulnerable. There have been reports of communication difficulties between banks and financial institutions, causing delays. Instructions on disputing an R350 grant status are provided on the SASSA Reconsideration tab in the SRD portal.
When checking the SRD Status application fails, it may fail due to incorrect information provided by the applicant. A means test determines whether a grant applicant is eligible based on data provided by the applicant. When a means test is administered, the status is updated according to the applicant’s financial situation.
Helpline and Customer Support
SASSA provides a dedicated helpline (0800 60 10 11) to assist beneficiaries with inquiries, complaints, and general grant-related support. This service is essential for those who need help with application status, payment delays, or any grant-related issues.
How does the Helpline help Beneficiaries?
Checking Grant Status:
Beneficiaries can call to confirm whether their grant has been approved or if there are any issues causing delays.
Reporting Payment Delays:
If a grant payment is not received on time, the helpline can provide updates and solutions.
Updating Personal Information:
Beneficiaries can request assistance to update banking details, contact numbers, or personal details.
Filing Complaints or Appeals:
If a grant is unfairly declined, beneficiaries can inquire about the appeal process and get guidance on how to proceed.
Reporting Fraud or Misuse:
If a beneficiary suspects fraud or unauthorized transactions on their account, they can report it immediately to prevent further issues.
Checking your 370 status is essential to staying updated on your grant application, payment dates, and any issues that may cause delays. By regularly verifying your status through the SASSA website, helpline (0800 60 10 11), or SMS notifications, you can ensure timely payments and take action if any updates are needed. If there are delays or problems with your application, reaching out to SASSA customer support can help resolve issues quickly. Staying informed about your grant status ensures a smooth and hassle-free experience in receiving your financial assistance.
How to fix a declined SRD grant?
If you have applied for the SRD grant, but unfortunately it's declined, then you need to review all the information that you have put in the application form. Again, read the eligibility criteria and submit an appeal. Within 90 days, it will again review your application.
How do I fix the pending status on SASSA?
SASSA updates the "Pending" status when you give an invalid or incomplete application form. Then they update the "Pending" status.
How do I check the status of my SRD 2025?
Visit "https://srd.sassa.gov.za/sc19/status" and enter the required information. Your status will show on screen.
How long is the SRD appeal approved?
The minimum time requirement is 2 to 3 months. One time, if SASSA declines your application, then you need to submit an appeal.
Why is my SASSA R350 still pending transactions?
Sometimes people enter the wrong information regarding their bank account. So, people need to check again all the information that you mentioned at the time of R370 application submission.
Is 370 SASSA still available in 2025?
Yes, people who deserve the SASSA grant now have it available.
Table of Contents
You can dial *120*3210# or *120*69277#.
Make sure you follow each step
After that, you should receive an SMS notification
SRD Balance Check Via WhatsApp
Another convenient option is using WhatsApp:
Add SASSA’s official WhatsApp number: 082 046 8553.
Send the word “SASSA” as a message.
Reply with “Status” to the next prompt.
Provide your reference number if requested.
Include your mobile number and follow further instructions.
Easy Pay Balance Check Procedure
The following methods are available through EasyPay for viewing your balances
Net1 Financial Services branches are located throughout the country
Access your online banking account
Using the mobile banking app
You can make a mobile banking transaction by dialing *120*3737# and following the prompts
Citizens are also eligible to perform a Sassa Old Age Grant balance check through various accessible channels, ensuring transparency and ease of monitoring.
Using the Moya App
Download the Moya App from your app store (available for Android).
Create an account or log in if you already have one.
Navigate to the SASSA Balance Inquiry section within the app.
Follow the on-screen prompts to view your balance.
SMS Balance Inquiry
Compose a new message: Type “BALANCE” followed by your ID number and SASSA card number, separated by spaces.
Send to 32249.
Receive your balance via SMS.
Lost or Stolen SASSA Card?
If your SASSA Card is lost, stolen, or damaged, then you need to immediately report to the SASSA office. Further, it will provide a process or method to replace the cards without delays.
To replace your card, first report the loss by contacting Postbank or visiting your nearest SASSA office or Post Office. This will help secure your account and block any fraudulent transactions.
People can exchange their old gold SASSA Card for the post bank card which is Feb 28 to March 20.
SASSA Reconsideration Request
During the application process, SASSA conducts a double check of an applicant’s personal information and income status to determine if the applicant is vulnerable. There have been reports of communication difficulties between banks and financial institutions, causing delays. Instructions on disputing an R350 grant status are provided on the SASSA Reconsideration tab in the SRD portal.
When checking the SRD Status application fails, it may fail due to incorrect information provided by the applicant. A means test determines whether a grant applicant is eligible based on data provided by the applicant. When a means test is administered, the status is updated according to the applicant’s financial situation.
Helpline and Customer Support
SASSA provides a dedicated helpline (0800 60 10 11) to assist beneficiaries with inquiries, complaints, and general grant-related support. This service is essential for those who need help with application status, payment delays, or any grant-related issues.
How does the Helpline help Beneficiaries?
Checking Grant Status:
Beneficiaries can call to confirm whether their grant has been approved or if there are any issues causing delays.
Reporting Payment Delays:
If a grant payment is not received on time, the helpline can provide updates and solutions.
Updating Personal Information:
Beneficiaries can request assistance to update banking details, contact numbers, or personal details.
Filing Complaints or Appeals:
If a grant is unfairly declined, beneficiaries can inquire about the appeal process and get guidance on how to proceed.
Reporting Fraud or Misuse:
If a beneficiary suspects fraud or unauthorized transactions on their account, they can report it immediately to prevent further issues.
Checking your 370 status is essential to staying updated on your grant application, payment dates, and any issues that may cause delays. By regularly verifying your status through the SASSA website, helpline (0800 60 10 11), or SMS notifications, you can ensure timely payments and take action if any updates are needed. If there are delays or problems with your application, reaching out to SASSA customer support can help resolve issues quickly. Staying informed about your grant status ensures a smooth and hassle-free experience in receiving your financial assistance.
How to fix a declined SRD grant?
If you have applied for the SRD grant, but unfortunately it's declined, then you need to review all the information that you have put in the application form. Again, read the eligibility criteria and submit an appeal. Within 90 days, it will again review your application.
How do I fix the pending status on SASSA?
SASSA updates the "Pending" status when you give an invalid or incomplete application form. Then they update the "Pending" status.
How do I check the status of my SRD 2025?
Visit "https://srd.sassa.gov.za/sc19/status" and enter the required information. Your status will show on screen.
How long is the SRD appeal approved?
The minimum time requirement is 2 to 3 months. One time, if SASSA declines your application, then you need to submit an appeal.
Why is my SASSA R350 still pending transactions?
Sometimes people enter the wrong information regarding their bank account. So, people need to check again all the information that you mentioned at the time of R370 application submission.
Is 370 SASSA still available in 2025?
Yes, people who deserve the SASSA grant now have it available.
I am Eddie Ross, the owner of this website and a South African entrepreneur. For those who rely on the SASSA, I am passionate about providing useful resources and tools. As well as providing step-by-step guides on how to apply for grants and benefits, how to check SASSA status, and other helpful information, I also provide step-by-step guides on how to use SASSA.
