The South African Social Security Agency (SASSA) provides the R350 Social Relief of Distress grant to assist those in need. Many applicants are eager to know the status of their grant, whether it has been approved, is pending, or requires additional action. The Moya App offers a fast and convenient way to check your SASSA R370 grant status check online directly from your mobile device.
Using the Moya App, users can save data, avoid long queues, and stay updated on their grant payments at any time, from anywhere.
Why Use the Moya App for Status Check
Checking your SASSA 350 status through Moya App comes with several advantages:
- Free Data Usage: Accessing SASSA services via Moya App does not consume mobile data for South African users.
- Fast and Convenient: You can check your status anytime without visiting SASSA offices.
- Reliable Updates: The app provides direct information from SASSA, reducing the risk of outdated or incorrect details.
Step-by-Step Guide to Check SASSA 350 Status on Moya App
Follow these simple steps to check your SASSA 350 grant status on the Moya App:
Step 1: Open the Moya App
Start by unlocking your mobile phone and opening the Moya App.
-
Ensure the app is already installed on your device.
-
If not installed, download it from the Google Play Store (Android devices).
-
One of the advantages of Moya is that it works without mobile data on supported networks.
Step 2: Navigate to the SASSA Section
Once the app opens, you will see the main menu or home screen.
-
Scroll through the available services.
-
Look for the “SASSA” or “Government Services” section.
-
Tap on the SASSA option to proceed.
Step 3: Select the R350 Grant Option
Within the SASSA menu, several grant-related services may be displayed.
-
Select “R350 Grant” or “SRD R350 Status Check” from the list.
-
This option is specifically for the Social Relief of Distress (SRD) R350 grant.
Step 4: Enter Required Information
You will now be prompted to provide personal details to verify your identity.
-
Enter your South African ID number exactly as it appears on your ID.
-
Enter the mobile phone number that you used when applying for the grant.
-
Double-check the information for accuracy to avoid errors or failed searches.
Step 5: View Your Grant Status
After submitting your details, the system will process your request.
-
Your current grant status will appear on the screen.
-
This may show results such as Approved, Pending, Declined, or Payment Processing.
-
If approved, you may also see payment dates or additional instructions.
Common Issues When Checking Status via Moya App
Sometimes users face issues while using the Moya App. Common problems include:
-
Status Not Updating: The app may take time to refresh information due to network delays.
-
Error Messages: Temporary app errors or server issues may prevent status display.
-
App Not Loading SASSA Services: This can occur if there are connectivity issues or app maintenance is ongoing.
Tips for Faster Status Updates
To make the most out of the Moya App and ensure smooth status checks:
- Check During Off-Peak Hours: The app may respond faster when fewer users are online.
- Keep Personal Details Updated: Ensure your ID number, phone number, and banking information are correct.
- Update the App Regularly: Using the latest version helps avoid bugs or outdated features.
The Moya App is a reliable and convenient tool for checking your SASSA 370 grant status. By using it, you can save data, access updates quickly, and stay informed about your grant payments. Regular checks help you plan better and avoid surprises regarding payment schedules.
Table of Contents
