Why is my SASSA R350 still Approved but No Payment?

If your SASSA R350 grant is showing as “Approved” but there’s no sign of payment, you’re not alone. This issue is widespread in South Africa, and the cause is usually one of a few manageable delays, such as incorrect banking details, verification backlogs, or staggered payment scheduling. Rest assured: you will get paid once all the processes are completed. Let’s help you understand what’s happening and how to resolve it.

Why is my R350 Approved but No Payment Date

“Approved” doesn’t mean your money is instantly available. It simply confirms your application passed all necessary checks. The actual payment date is issued separately, and processing delays are common. Delays often depend on:

• Verification of your banking details
• Your chosen payment method
• SASSA system backlogs
• Manual review flags (fraud prevention, etc.)

Common Reasons Why You’re Approved but Not Paid

Several reasons exist behind the Sassa application being approved but not issued a payment. If you are facing this issue, then first you need to follow the instructions below.

• Administrative Delays
• Verification Process
• Incorrect Banking Details: Immediately change Sassa banking details.
• Pending Documentation
• System Glitches and Technical Errors
• Non-compliance with Requirements
• Bank Processing
• Review of Eligibility
• Income Detected in Bank Account
• Fraudulent Activity
• Cash Send Option

After fix their problems, again check their Sassa SRD Check and check it.

Administrative Delays

• Even after your application gets approved, delays can still happen due to internal workload at SASSA. Most of the time, there’s nothing you need to do; it just takes a bit of patience. Still, it’s a good idea to keep checking your status now and then.

Verification Process

• Once your application is approved, SASSA still needs to double-check your personal details and bank information before sending the payment. Sometimes this step takes a bit longer than expected, which can hold up the money. Unless it’s been more than two or three weeks, there’s usually no need to worry.

Incorrect Banking Details

• If your bank details don’t match what’s on file, like your name or account number, it can hold up your payment or even cause it to bounce. Double-check that everything in SASSA’s system is accurate to avoid delays.

Pending Documentation

• At times, your application might show as approved, but the process still stalls because some documents, like your ID or proof of address, haven’t been submitted. It’s a good idea to log into your SASSA profile and see if there’s anything still missing. Uploading the right files quickly can help avoid further delays.

System Glitches and Technical Errors

• Technical issues on the SASSA or partner bank systems can result in temporary delays. These are typically resolved automatically, but it’s wise to monitor the situation regularly and report issues if needed.

Non-compliance with Requirements

• If your circumstances have changed, like getting a job or not replying to SASSA’s follow-ups, your payment could be put on hold. It’s important to keep your information updated to avoid any issues.

Bank Processing

• SASSA might’ve sent the money already, but that doesn’t mean your bank will show it instantly. Some people see it in two days, others wait longer, especially if there’s a weekend in the mix or some public holiday. Honestly, delays happen, so it’s better not to panic straight away. Give it a few days.

Review of Eligibility

• Even when SASSA gives the green light on your application, that’s not always the final step. There are times they’ll go back and check things again, sometimes just as a routine thing, other times because something looks off. It’s really just their way of double-checking before they send the money out.

Income Detected in Bank Account

• Sometimes, just having money show up in your bank account, even if it’s from a family member or a one-time job, can make SASSA pause your grant. They might think it’s steady income and take another look at your case.

Fraudulent Activity

• If your application is flagged for suspected fraud, payment will be held while an investigation takes place. You may be asked to provide proof of identity or visit a SASSA office to clear your record.

Cash Send Option

• If you selected the Cash Send method and did not complete the verification steps (like mobile number matching), your payment won’t go through. Make sure your number is RICA registered and verified for payment.

How Long Should You Wait After Approval?

If you haven’t received payment within 15 business days, contact SASSA immediately.

SASSA Payment Channels: Which One is Faster?

What You Can Do to Speed It Up

• Use your own personal bank account
• Update details only when necessary.
• Use SASSA’s portal weekly to monitor status.
• Call or email support if nothing changes within 2 weeks.

Protecting Your Grant: Avoid Scams

• Never share OTPs or login credentials.
• SASSA will never ask for your PIN or full bank account login.
• Watch out for fake SMSes or WhatsApp messages claiming instant payouts.

Contact SASSA for Assistance

• Toll-Free Helpline: 0800 60 10 11

• Provide:

• Your 13-digit ID number
• Application reference (if available)
• Clear explanation of your issue

Getting an ‘approved’ status is definitely a good sign, but it doesn’t always mean the money will show up right away. Sometimes, payments are held up due to small errors in your details, delays in verification, banking issues, or system-related slowdowns.

Eddie-Ross

I am Eddie Ross, the owner of this website and a South African entrepreneur. For those who rely on the SASSA, I am passionate about providing useful resources and tools. As well as providing step-by-step guides on how to apply for grants and benefits, how to check SASSA status, and other helpful information, I also provide step-by-step guides on how to use SASSA.